Principles for Collaborative Working Course ICWA-101

Introduction to Collaborative Working (CW) and ISO 44001 is a one-day course which has been specifically developed as a baseline introduction to collaborative working. It highlights the impacts of behaviours and the benefits of working together for front line staff. These include supervisors, team leaders and staff engaged in customer or partner facing activities where collaborative working has been identified as crucial for successful delivery and those who may be encountering a collaborative environment for the first time. We elaborate major dimensions of Collaborative Working and our focus would be specifically on highly relevant knowledge areas in accordance with ISO 44001.